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App Store screenshot rejection: common reasons and fixes

Screenshot rejections usually come from these causes:

  • Wrong size / alpha channel: Dimensions don't match exactly or the PNG has transparency → submit an exact-size, 24-bit alpha-free PNG.
  • Non-app content: The image doesn't show the actual app (marketing-only art) → include at least one real screen.
  • Placeholder / beta content: "Lorem ipsum", dev text, an error screen → show the finished state.
  • Price/promo claims: phrases like "50% off", "#1" → remove them from the image.
  • Misleading: don't show a feature the app doesn't have.
  • Low quality: blurry, distorted, upscaled → crisp, full resolution.

Because Vitrinshot output is exact store size and alpha-free RGB, it prevents size/transparency rejections up front.

Try it free with the Vitrinshot editor →